Service process
Customer-centric, providing professional and efficient service support to customers. Maintaining zero-distance communication with customers and providing 7*24 hours after-sales support service.
Pre-sales
Content:
Develop plans for the promotion of new products, new technologies, and new fields, as well as plans for the promotion of products and technologies in professional fields or media etc.
In-sales
Content:
Product application and testing knowledge and skills training plan, provision or participation plan for reverse osmosis membrane system design scheme
Process:
◆ On-site training on product application and testing knowledge and skills will be provided to customers by the marketing department and R&D center;
◆ Participate in the design of customer reverse osmosis system solutions and provide on-site application guidance;
◆ Help customers establish and implement application, testing and maintenance standards and operating instructions for products.
After-sales
Content:
◆ Quality assurance services during product use, handling of product quality complaints, handling of customer service requests, and customer care.
No. 370, Minghu Road, Donghong Street, Xiangjiang New Area, Hunan,China
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